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Sponsor user

Where you shape the future of customer service

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You’re the expert.
We want to hear your voice.

Share your thoughts and experiences to influence Genesys products and shape the future of customer experience.

If you don’t currently work with Genesys products but work in customer service or with customer service software, you can still sign up to participate in our UX research studies.

There are many ways to join

How it works


Complete your profile. These answers help us find studies for you.


When we have a study that matches, we contact you with the details.

Earn rewards

When you complete the study, you can earn rewards (swag, gift cards and more).

FAQ | Participation terms

Questions? Email
The Sponsor User Program is not for everyone. Cancel your membership here.