Stand out from the competition in A Bold New Way. Watch Xperience on-demand now.

Sponsor user
program

Where you shape the future of customer service

You’re the expert.
We want to hear your voice.

Share your thoughts and experiences to influence Genesys products and shape the future of customer experience.

If you don’t currently work with Genesys products but work in customer service or with customer service software, you can still sign up to participate in our UX research studies.

There are many ways to join

My company wants to co-create
experiences with Genesys

My company wants to join

I work in customer service or with
a customer service software

I want to join

How it works

Join

Complete your profile. These answers help us find studies for you.

Participate

When we have a study that matches, we contact you with the details.

Earn rewards

When you complete the study, you can earn rewards (swag, gift cards and more).

My company wants to join

I want to join

FAQ | Participation terms

Questions? Email SponsorUserProgram@genesys.com.
The Sponsor User Program is not for everyone. Cancel your membership here.

+1.888.436.3797

Genesys Cloud CX

Every year, Genesys® orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service^®, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

Sponsor user program

You’re the expert. We want to hear your voice.