RESEARCH REPORT

Genesys Cloud CX tops Info-Tech Scorecard report

Genesys software tops the competition in the Info-Tech SoftwareReviews Contact Center as a Service (CCaaS) report. Genesys delivers results by ranking first in multiple “Vendor Capability Satisfaction” and “Product Feature Satisfaction” categories, including:

  • Ease of implementation
  • Ease of IT administration
  • Business value created

Download the report to see all the categories showing how Genesys software outperforms any other contact center solution. This report delivers a deep analysis and understanding of customers knowledge and feedback on Genesys, including a high-level Genesys users sentiments toward the client-vendor relationship and product effectiveness.

Download your report now to see why Genesys software is a leading CCaaS solution.

Info-Tech Research Group is a full-service professional IT research firm that collects data from software buyers to provide information for those buyers to make better-informed, data-driven purchasing decisions. 

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