April 8 | Phoenix
Many CX leaders are at a cross-roads – trying to identify ways to drive business growth and customer loyalty, while managing costs. AI is hotter than ever and is quickly changing the game – widening the gap between the leaders and the laggards. It’s also bringing firepower to strategies for improving the employee experience.
If we look ahead to 2030 – the landscape of business and the experiences they deliver are likely to change dramatically.
5402 E Lincoln Dr, Scottsdale, AZ 85253
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In today’s fast-paced CX landscape, the strategic use of AI is paving the way for significant transformations in the years to come. This exclusive event will focus on defining the future of customer experience, particularly in the context of AI’s growing role in reshaping both customer and employee interactions.
Please join us and a select group of innovative CX executives for a collaborative, open discussion about the critical topics facing CX leaders today. And walk away with potential solutions to the challenges you’re facing today to prepare you to thrive no matter what tomorrow brings.
11:30 AM – 11:45 AM
Registration
11:45 AM – 12:30 PM
Enjoy lunch as you are introduced to your peers and learn about the day.
12:30 PM – 01:25 PM
01:25 PM – 01:30 PM
Closing
2024 NCAA Men’s Basketball Tournament
Additionally, you’re invited to join us in a suite at the 2024 NCAA Men’s Basketball Tournament.
As our guest, you’ll have the opportunity to experience the excitement of the Final Four and the National Championship game in style. Enjoy the action-packed games along with gourmet food and beverages. Transportation will also be provided after the round table.
We look forward to both your events and to the invaluable contributions you’ll bring to our discussions.
