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AI for CX Webinar Series – The art of the possible with AI: Realising the value

05/09-30/24

AI for CX Webinar Series – The art of the possible with AI: Realising the value

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05/28-30/24

Genesys APAC Partner Conference 2024

06/04-20/24

Build a Business Case for AI Workshop Series

AI for CX Webinar Series – The art of the possible with AI: Realising the value 4/4

06/06/24

AI for CX Webinar Series – The art of the possible with AI: Realising the value 4/4

Xperience 2024- Wellington

07/24/24

Xperience 2024- Wellington

Xperience 2024- Sydney

07/30-31/24

Xperience 2024- Sydney

AI for CX Webinar Series – The art of the possible with AI: Realising the value 3/4

On-demand

AI for CX Webinar Series – The art of the possible with AI: Realising the value 3/4

Deeper Dive:AI Voicebots in Architect on Genesys Cloud – Optimise your Digital CX

On-demand

Deeper Dive: AI Voicebots in Architect on Genesys Cloud – Optimise your Digital CX

AI for CX Webinar Series – The art of the possible with AI: Realising the value 2/4

On-demand

AI for CX Webinar Series – The art of the possible with AI: Realising the value 2/4

AI for CX Webinar Series – The art of the possible with AI: Realising the value 1/4

On-demand

AI for CX Webinar Series – The art of the possible with AI: Realising the value 1/4

Genesys and Salesforce: CCaaS + CRM + AI: The Super CX Champion

On-demand

Genesys and Salesforce: CCaaS + CRM + AI: The Super CX Champion

WEM Open Day

On-demand

WEM Open Day

Introduction to Predictive Engagement on Genesys Cloud

On-demand

Introduction to Predictive Engagement on Genesys Cloud

WSU: Realising the Value of AI

On-demand

WSU: Realising the Value of AI

Actionable AI Webinar Series – Your roadmap to AI in the Contact Centre (Part 2)

On-demand

Actionable AI Webinar Series – Your roadmap to AI in the Contact Centre (Part 2)

Actionable AI Webinar Series – Your roadmap to AI in the Contact Centre (Part 1)

On-demand

Actionable AI Webinar Series – Your roadmap to AI in the Contact Centre (Part 1)

On-demand

Agent Assist Workshop

AI and the Economist - Using AI and Data to Drive Customer Engagement

On-demand

AI and the Economist - Using AI and Data to Drive Customer Engagement

On-demand

Automation, Forecasting and Scheduling

On-demand

Quality Management, Speech & Text Analytics

On-demand

Performance Management, Learning and Coaching

On-demand

A practical guide to mastering bots

On-demand

Fireside Chat: Delivering Random Acts of Kindness for Customers in the Not-for-Profit Sector

On-demand

Powershop's Digital CX Journey

On-demand

A practical guide to messaging apps

On-demand

A practical guide to web messaging

PAST EVENT

05/27/24

Bytes & Brews, Thailand Series

PAST EVENT

05/14/24

Bytes & Brews, Malaysia Series

PAST EVENT

05/07/24

Bytes & Brews, Philippines Series

PAST EVENT

03/21/24

CX Tour, Perth 2024

PAST EVENT

12/14/23

Customer Appreciation Night 2023

PAST EVENT

12/07/23

Virtual G-Summit SEAsia 2023

PAST EVENT

10/17/23

Win big with conversational AI and Empathy

PAST EVENT

10/10-12/23

G-Summit SEAsia 2023

PAST EVENT

10/04/23

Genesys Banking Event India 2023

PAST EVENT

10/03/23

Insurance Roundtable Event with OBS

PAST EVENT

10/03/23

Healthcare Roundtable Event with NTT

PAST EVENT

09/20/23

Genesys, AWS & Twimbit Roundtable Philippines

PAST EVENT

09/19/23

CX Digital Transformation In the Cloud

PAST EVENT

06/16/23

Genesys Tour India - Delhi 2023

PAST EVENT

06/14/23

CX Thought Leadership India 2023

PAST EVENT

06/09/23

Genesys Tour India - Bangalore 2023

PAST EVENT

06/06/23

Genesys Tour India - Mumbai 2023