CX Tour India
CX Tour Delhi | 15 May 2026
CX Tour Bengaluru | 20 May 2026
CX Tour Mumbai | 22 May 2026
CX Tour Delhi | 15 May 2026
CX Tour Bengaluru | 20 May 2026
CX Tour Mumbai | 22 May 2026
Thank you for registering for CX Tour.
We have received your registration and are currently reviewing your details. You will hear from us shortly regarding the status of your registration.
Meanwhile if you have any questions please reach out to aastha.gupta@genesys.com
Doing CX right isn’t about choosing between automation or human service. It’s about understanding what the customer needs in the moment — and orchestrating the right response across people, systems and journeys in real time.
When AI connects intent, context and history, decisions happen as experiences unfold. Interactions deliver the right balance of speed and empathy. Organisations move from managing volume to orchestrating outcomes.
And when that shift happens, loyalty and efficiency compound — not compete.
CX Tour India 2026 is where this transformation unfolds—save your seat today
Why attend?
Explore a unified platform approach
Connect people, systems and journeys seamlessly.
See AI in action
Understand how intent, context and conversation data drive smarter decisions in the moment.
Attend expert-led workshops
Learn how to make CX Done Right a reality in your organization.
Hear real transformation stories
from your peers.
Discover why Genesys is trusted where CX is most complex – high-stakes, high-volume and hardest to orchestrate.
When CX is done right, every moment works harder for your customers and your business.
Friday, 15 May 2026
01:00 PM – 02:30 PM
Connect with Genesys experts, partners and your peers over networking lunch.
02:30 PM – 02:45 PM
02:45 PM – 03:45 PM
Abhinav Bindra is India’s first individual Olympic gold medalist and a global icon of excellence and discipline. A world champion in air rifle shooting, he has won over 150 international medals and set new benchmarks in Indian sport. Honoured with the Padma Bhushan and the Olympic Order, he continues to shape the future of sports through his contributions to global Olympic committees and India’s sporting ecosystem.
Join us at CX Tour India to hear Abhinav Bindra share insights on high performance, resilience, and the mindset required to consistently deliver excellence.
Abhinav Bindra, India’s First Olympic Gold Medalist, Men’s 10-meter Air Rifle Shooting
Siddhartha Kaul, Account Director – Strategic Accounts, India, Genesys – Moderator
03:45 PM – 04:00 PM
Explore how organisations can transform customer interactions into measurable business outcomes. This session will reveal why loyalty and efficiency are not competing priorities — but the result of intelligent orchestration done right.
Raja Lakshmipathy, Vice President and Managing Director, India, Genesys
04:00 PM – 04:30 PM
Aditya Garg shares how Genesys provides the agentic AI you need to deliver superior experiences to your customers and employees.
The next era of customer experience won’t be shaped by automation alone, but by autonomy. In this keynote, Aditya Garg demystifies the promise of agentic AI and clarifies what true technological agency means as organisations prepare for Level 5 of Experience Orchestration.
Aditya will explore how reasoning, non-determinism and agent-to-agent collaboration will transform the CX landscape, and the new guardrails enterprises must implement to stay in control. He’ll highlight how Genesys is bridging these worlds through structured, autonomous decision-making.
Aditya Garg, Head of Solution Consulting, India, Genesys
04:30 PM – 04:45 PM
Hear from your peer as they share how they’re using Genesys Cloud and AI to connect data, teams and journeys to deliver smarter, real-time experiences. Learn how they’re building employee loyalty while improving operational efficiency, the measurable impact they’ve achieved, and how their CX roadmap is evolving with orchestration at the core.
Sidharth Mukherjee, GM & Global Practice Head, Digital Workplace Services, CISS, Wipro
Raja Lakshmipathy, Vice President and Managing Director, India, Genesys
04:45 PM – 05:15 PM
See how Genesys removes the uncertainty from AI-powered experiences. Policy-aware. Governance-driven. Secure by design. Our solution prevents hallucinated responses and ensures outcomes are accurate, compliant and actionable — in real time.
Aditya Garg, Head of Solutions Consulting, India, Genesys
Amit Vishwakarma, Principal Solution Consultant, India, Genesys
Sunil Patil, Senior Solution Consultant, India, Genesys
Yogesh Varma, Senior Solution Consultant, India, Genesys
05:15 PM – 05:45 PM
05:45 PM – 06:50 PM
06:50 PM – 07:20 PM
07:20 PM – 07:35 PM
Customer expectations are shifting—demanding faster, smarter, and more personalized experiences. Service is no longer enough; experience is the differentiator.
Join Yogendera as he shares their transformation journey in an AI-driven world, and how Genesys has enabled them to deliver seamless, intelligent customer experiences at scale. Discover what it takes to innovate, adapt, and stay ahead as every moment of engagement counts.
Yogendra Jain, VP, Sales & Account Management, Concentrix
07:35 PM – 07:50 PM
Raja Lakshmipathy, Vice President and Managing Director, India, Genesys
07:50 PM – 10:30 PM
Wrap up the day with a relaxed evening of dinning, cocktails and meaningful networking with industry peers, Genesys team and our partners.

Raja Lakshmipathy
Vice President and Managing Director, India, Genesys

Abhinav Bindra
India's First Olympic Gold Medalist

Aditya Garg
Head of Solution Consulting, India, Genesys

Yogendra Jain
VP, Sales & Account Management, Concentrix

Sidharth Mukherjee
GM & Global Practice Head, Digital Workplace Services, CISS, Wipro

Amit Vishwakarma
Principal Solution Consultant, India, Genesys

Sunil Patil
Senior Solution Consultant, India, Genesys

Yogesh Varma
Senior Solution Consultant, India, Genesys
05:45 PM – 06:15 PM
The future of CX is not about AI replacing humans, but about designing intelligent collaboration between human empathy, judgment, and trust with AI-driven speed, automation, and orchestration. This session explores how enterprises can combine Voice AI, CCaaS, and Intelligent Orchestration to redesign agent roles, deliver experience-led outcomes, and build the next generation of enterprise contact centres.
Hall Name – Royal Room 2
Ravi Shekhar, Customer Experience Platform Specialist, Tata Communications Limited
Speakers

Ravi Shekhar
Customer Experience Platform Specialist, Tata Communications Limited
05:45 PM – 06:15 PM
Discover how Genesys enabled HSBC’s CX Transformation, with AI-powered experience orchestration delivering end-to-end visibility, improved operational efficiency, and a projected $60M in value. Learn how your organisation can benefit from Genesys’ proven advisory-led approach, designed to maximise business outcomes, solution adoption, and value realisation, amplifying the impact of CX across your business.
Hall Name – Royal Room 1
Vishal Marwaha, Service Engagement Director, Genesys
Speakers

Vishal Marwaha
Service Engagement Director, Genesys
05:45 PM – 06:15 PM
With 95% of GenAI projects stalled in the POC phase, enterprises are facing a massive Execution Gap – the disconnect between an AI that can think and one that can actually act.Join Anil Joglekar to explore the next frontier: Agentic AI. Discover how “Autonomous Sous-Chefs” are moving beyond simple chatbots to proactively orchestrate workflows, bridge enterprise silos, and deliver measurable ROI through a proven 90-day roadmap for speed, scale, and agility.
Hall Name – Pinewood
Anil Joglekar, Managing Director, CS Infocomm
Speakers

Anil Joglekar
Managing Director, CS Infocomm
06:20 PM – 06:50 PM
The future of CX is not about AI replacing humans, but about designing intelligent collaboration between human empathy, judgment, and trust with AI-driven speed, automation, and orchestration. This session explores how enterprises can combine Voice AI, CCaaS, and Intelligent Orchestration to redesign agent roles, deliver experience-led outcomes, and build the next generation of enterprise contact centres.
Hall Name – Royal Room 2
Ravi Shekhar, Customer Experience Platform Specialist, Tata Communications Limited
Speakers

Ravi Shekhar
Customer Experience Platform Specialist, Tata Communications Limited
06:20 PM – 06:50 PM
Discover how Genesys enabled HSBC’s CX Transformation, with AI-powered experience orchestration delivering end-to-end visibility, improved operational efficiency, and a projected $60M in value. Learn how your organisation can benefit from Genesys’ proven advisory-led approach, designed to maximise business outcomes, solution adoption, and value realisation, amplifying the impact of CX across your business.
Hall Name – Royal Room 1
Vishal Marwaha, Service Engagement Director, Genesys
Speakers

Vishal Marwaha
Service Engagement Director, Genesys
06:20 PM – 06:50 PM
Hall Name – Pinewood
Anil Joglekar, Managing Director, CS Infocomm
Speakers

Anil Joglekar
Managing Director, CS Infocomm
Wednesday, 20 May 2026
01:00 PM – 02:30 PM
Connect with Genesys experts, partners and your peers over networking lunch
02:30 PM – 02:45 PM
02:45 PM – 03:45 PM
Rohan Bopanna is a Padma Shri awardee, two-time Grand Slam champion, and former World No. 1—making history as the oldest player to achieve this ranking. With a career spanning over two decades, he has represented India at multiple Olympics and been a key member of the Davis Cup team. Beyond his on-court success, he mentors emerging talent through his academy and actively contributes to the growth of Indian tennis.
Join us at CX Tour India to hear Rohan share his journey, experiences, and the mindset behind sustained excellence and resilience.
Rohan Bopanna, The Grand Slam champion
Sian Jenkins, Marketing Director, India and ANZ, Genesys – Moderator
03:45 PM – 04:00 PM
Explore how organisations can transform customer interactions into measurable business outcomes. This session will reveal why loyalty and efficiency are not competing priorities — but the result of intelligent orchestration done right.
Raja Lakshmipathy, Vice President and Managing Director, India, Genesys
04:00 PM – 04:30 PM
Aditya Garg shares how Genesys provides the agentic AI you need to deliver superior experiences to your customers and employees.
The next era of customer experience won’t be shaped by automation alone, but by autonomy. In this keynote, Aditya Garg demystifies the promise of agentic AI and clarifies what true technological agency means as organisations prepare for Level 5 of Experience Orchestration.
Aditya will explore how reasoning, non-determinism and agent-to-agent collaboration will transform the CX landscape, and the new guardrails enterprises must implement to stay in control. He’ll highlight how Genesys is bridging these worlds through structured, autonomous decision-making.
Aditya Garg, Head of Solution Consulting, India, Genesys
04:30 PM – 04:45 PM
Hear from Dr. Lakshmanan as he share how Infosys is using Genesys Cloud and AI to connect data, teams and journeys to deliver smarter, real-time experiences. Learn how they’re building customer loyalty while improving operational efficiency, the measurable impact they’ve achieved, and how their CX roadmap is evolving with orchestration at the core.
Dr. Lakshmanan Ramanathan, Associate Vice President, Business Head – Technology Solutions & Automation, Infosys BPM Limited
04:45 PM – 05:15 PM
See how Genesys removes the uncertainty from AI-powered experiences. Policy-aware. Governance-driven. Secure by design. Our solution prevents hallucinated responses and ensures outcomes are accurate, compliant and actionable — in real time.
Aditya Garg, Head of Solution Consulting, India, Genesys
Pallavi Salunke, Principal Solution Consultant, India, Genesys
Susheel Menon, Senior Solution Consultant, India, Genesys
Yogesh Varma, Senior Solution Consultant, India, Genesys
05:15 PM – 05:45 PM
05:45 PM – 06:50 PM
06:50 PM – 07:20 PM
07:20 PM – 07:35 PM
Explore how Ujjivan Bank transformed its customer experience with Genesys Cloud—successfully navigating complex regulatory requirements while unlocking agility, scalability, and seamless interactions. A story of bold transformation, where compliance and innovation go hand in hand.
Martin P., Chief Operating Officer, Ujjivan Small Finance Bank
Suresha C., EVP, Head of Customer Experience, Ujjivan Small Finance Bank
07:35 PM – 07:50 PM
Moving to the cloud is just the beginning—real transformation happens when every interaction becomes smarter, faster, and more connected. Hear how Tata Play leveraged Genesys Cloud to modernize its CX, streamline operations, and deliver consistent, high-quality experiences at scale.
Vijay Sharma, Chief Information Officer, Tata Play
07:50 PM – 08:05 PM
Thanveer Thottinkkarakath, CEO, Merykh Technologies Private Limited
07:53 PM – 08:00 PM
Thanveer Thottinkkarakath, CEO, Merykh Technologies Private Limited
Raja Lakshmipathy, Vice President and Managing Director, India, Genesys
08:00 PM – 08:10 PM
Raja Lakshmipathy, Vice President and Managing Director, India, Genesys
08:10 PM – 10:30 PM
Wrap up the day with a relaxed evening of dinning, cocktails and meaningful networking with industry peers, Genesys team and our partners.

Raja Lakshmipathy
Vice President and Managing Director, India, Genesys

Rohan Bopanna
Grand Slam Champion

Sian Jenkins
Marketing Director, India and ANZ, Genesys

Laxmi Gollapudi
Portfolio Head- Business Transformation, Infosys BPM Limited

Dr. Lakshmanan Ramanathan
Associate Vice President, Business Head – Technology Solutions & Automation, Infosys BPM Limited

Aditya Garg
Head of Solution Consulting, India, Genesys

Martin P.
Chief Operating Officer, Ujjivan Small Finance Bank

Suresha C
EVP, Head of Customer Experience, Ujjivan Small Finance Bank

Vijay Sharma
Chief Information Officer, Tata Play

Amit Vishwakarma
Principal Solution Consultant, India, Genesys

Pallavi Salunke
Principal Solution Consultant, India, Genesys

Thanveer Thottinkkarakath
CEO, Merykh Technologies Private Limited

Susheel Menon
Senior Solution Consultant, India, Genesys
05:45 PM – 06:15 PM
The future of CX is not about AI replacing humans, but about designing intelligent collaboration between human empathy, judgment, and trust with AI-driven speed, automation, and orchestration. This session explores how enterprises can combine Voice AI, CCaaS, and Intelligent Orchestration to redesign agent roles, deliver experience-led outcomes, and build the next generation of enterprise contact centres.
Hall Name – Turret Boardroom
Prajwal Shetty, Customer Experience Platform Specialist, Tata Communications Limited
Speakers

Prajwal Shetty
Customer Experience Platform Specialist, Tata Communications Limited

Tushar Bhatt
Deputy General Manager, Tata Communications Limited
05:45 PM – 06:15 PM
Discover how Genesys enabled HSBC’s CX Transformation, with AI-powered experience orchestration delivering end-to-end visibility, improved operational efficiency, and a projected $60M in value. Learn how your organisation can benefit from Genesys’ proven advisory-led approach, designed to maximise business outcomes, solution adoption, and value realisation, amplifying the impact of CX across your business.
Hall Name – Grand Ball Room
Vishal Marwaha, Service Engagement Director, Genesys
Naveen Kandasami, Service Engagement Director, Genesys
Speakers

Vishal Marwaha
Service Engagement Director, Genesys

Naveen Kandasami
Service Engagement Director, Genesys
05:45 PM – 06:15 PM
With 95% of GenAI projects stalled in the POC phase, enterprises are facing a massive Execution Gap – the disconnect between an AI that can think and one that can actually act.Join Anil Joglekar to explore the next frontier: Agentic AI. Discover how “Autonomous Sous-Chefs” are moving beyond simple chatbots to proactively orchestrate workflows, bridge enterprise silos, and deliver measurable ROI through a proven 90-day roadmap for speed, scale, and agility.
Hall Name – Sitara Boardroom
Anil Joglekar, Managing Director, CS Infocomm
Speakers

Anil Joglekar
Managing Director, CS Infocomm
06:20 PM – 06:50 PM
The future of CX is not about AI replacing humans, but about designing intelligent collaboration between human empathy, judgment, and trust with AI-driven speed, automation, and orchestration. This session explores how enterprises can combine Voice AI, CCaaS, and Intelligent Orchestration to redesign agent roles, deliver experience-led outcomes, and build the next generation of enterprise contact centres.
Hall Name – Turret Boardroom
Prajwal Shetty, Customer Experience Platform Specialist, Tata Communications Limited
Speakers

Prajwal Shetty
Customer Experience Platform Specialist, Tata Communications Limited

Tushar Bhatt
Deputy General Manager, Tata Communications Limited
06:20 PM – 06:50 PM
Discover how Genesys enabled HSBC’s CX Transformation, with AI-powered experience orchestration delivering end-to-end visibility, improved operational efficiency, and a projected $60M in value. Learn how your organisation can benefit from Genesys’ proven advisory-led approach, designed to maximise business outcomes, solution adoption, and value realisation, amplifying the impact of CX across your business.
Hall Name – Grand Ball Room
Vishal Marwaha, Service Engagement Director, Genesys
Naveen Kandasami, Service Engagement Director, Genesys
Speakers

Vishal Marwaha
Service Engagement Director, Genesys

Naveen Kandasami
Service Engagement Director, Genesys
06:20 PM – 06:50 PM
With 95% of GenAI projects stalled in the POC phase, enterprises are facing a massive Execution Gap – the disconnect between an AI that can think and one that can actually act.Join Anil Joglekar to explore the next frontier: Agentic AI. Discover how “Autonomous Sous-Chefs” are moving beyond simple chatbots to proactively orchestrate workflows, bridge enterprise silos, and deliver measurable ROI through a proven 90-day roadmap for speed, scale, and agility.
Hall Name – Sitara Boardroom
Anil Joglekar, Managing Director, CS Infocomm
Speakers

Anil Joglekar
Managing Director, CS Infocomm
Friday, 22 May 2026
01:00 PM – 02:30 PM
Connect with Genesys experts, partners and your peers over networking lunch.
02:30 PM – 02:45 PM
02:45 PM – 03:45 PM
Widely regarded as the voice of Indian cricket, Harsha Bhogle has been a defining presence in sports broadcasting for over three decades. Born in Hyderabad and armed with an MBA from IIM Ahmedabad, he began his commentary career at 19 with All India Radio before going on to cover Test matches, ODIs, and the IPL for ESPN Star Sports, BBC, and ABC Radio.
Voted as the most favourite commentator by ESPNcricinfo readers, he is known for his insightful, unbiased, and engaging style. Off the mic, he is the co-author of the bestselling The Winning Way and a regular columnist for Cricbuzz.
Join us at CX Tour Mumbai to hear Harsha Bhogle as he shares his perspectives on leadership, communication, and the art of connecting with audiences—both on and off the field.
Harsha Bhogle, Cricket Commentator and Sports Journalist
Ajay Natarajan, Enterprise Business Head, India, Genesys (Moderator)
03:45 PM – 04:00 PM
Orchestrating Every Moment: The New Standard for CX
Explore how organisations can transform customer interactions into measurable business outcomes. This session will reveal why loyalty and efficiency are not competing priorities — but the result of intelligent orchestration done right.
Raja Lakshmipathy, Vice President and Managing Director, India, Genesys
04:00 PM – 04:30 PM
Aditya Garg shares how Genesys provides the agentic AI you need to deliver superior experiences to your customers and employees.
The next era of customer experience won’t be shaped by automation alone, but by autonomy. In this keynote, Aditya Garg demystifies the promise of agentic AI and clarifies what true technological agency means as organisations prepare for Level 5 of Experience Orchestration.
Aditya will explore how reasoning, non-determinism and agent-to-agent collaboration will transform the CX landscape, and the new guardrails enterprises must implement to stay in control. He’ll highlight how Genesys is bridging these worlds through structured, autonomous decision-making.
Aditya Garg, Head of Solution Consulting, India, Genesys
04:30 PM – 05:00 PM
05:00 PM – 06:15 PM
06:15 PM – 06:45 PM
06:45 PM – 07:05 PM
Hear from Cognizant as they share how they’re using Genesys Cloud and AI to connect data, teams and journeys to deliver smarter, real-time experiences. Learn how they’re improving operational efficiency, the measurable impact they’ve achieved, and how their CX roadmap is evolving with orchestration at the core.
Andrew Bhosale, Director – CX CRM Advisory, Cognizant
Rachana Singh, Customer Advocacy Director, APAC, Genesys
07:05 PM – 07:35 PM
See how Genesys removes the uncertainty from AI-powered experiences. Policy-aware. Governance-driven. Secure by design. Our solution prevents hallucinated responses and ensures outcomes are accurate, compliant and actionable — in real time.
Aditya Garg, Head of Solution Consulting, India, Genesys
Pallavi Salunke, Principal Solution Consultant, India, Genesys
Amit Vishwakarma, Principal Solution Consultant, India, Genesys
Sunil Patil, Senior Solution Consultant, India, Genesys
07:35 PM – 07:50 PM
Raja Lakshmipathy, Vice President and Managing Director, India, Genesys
07:50 PM – 09:30 PM
Wrap up the day with a relaxed evening of dinning, cocktails and meaningful networking with industry peers, Genesys team and our partners.

Raja Lakshmipathy
Vice President and Managing Director, India and SAARC, Genesys

Harsha Bhogle
Cricket Commentator and Sports Journalist

Aditya Garg
Head of Solution Consulting, India, Genesys

Ajay Natarajan
Enterprise Business Head, India, Genesys

Andrew Bhosale
Director CX, CRM Advisory, Cognizant

Rachana Singh
Customer Advocacy Director, APAC, Genesys

Pallavi Salunke
Principal Solution Consultant, India, Genesys

Amit Vishwakarma
Principal Solution Consultant, India, Genesys

Sunil Patil
Senior Solution Consultant, India, Genesys
05:00 PM – 05:35 PM
The future of CX is not about AI replacing humans, but about designing intelligent collaboration between human empathy, judgment, and trust with AI-driven speed, automation, and orchestration. This session explores how enterprises can combine Voice AI, CCaaS, and Intelligent Orchestration to redesign agent roles, deliver experience-led outcomes, and build the next generation of enterprise contact centres.
Hall Name – Salon La Vallière Dubarry
Siddhesh Shinde, CX Sales Specialist, Tata Communications Limited
Mohammed Shariq Khan, Customer Experience Platform Specialist, Tata Communications Limited
Speakers

Siddhesh Shinde
CX Sales Specialist, Tata Communications Limited

Mohammed Shariq Khan
Customer Experience Platform Specialist, Tata Communications Limited
05:00 PM – 05:35 PM
Discover how Genesys enabled HSBC’s CX Transformation, with AI-powered experience orchestration delivering end-to-end visibility, improved operational efficiency, and a projected $60M in value. Learn how your organisation can benefit from Genesys’ proven advisory-led approach, designed to maximise business outcomes, solution adoption, and value realisation, amplifying the impact of CX across your business.
Hall Name – Grand Ball Room
Vishal Marwaha, Service Engagement Director, Genesys
Naveen Kandasami, Service Engagement Director, Genesys
Speakers

Vishal Marwaha
Service Engagement Director, Genesys

Naveen Kandasami
Service Engagement Director, Genesys
05:00 PM – 05:35 PM
With 95% of GenAI projects stalled in the POC phase, enterprises are facing a massive Execution Gap – the disconnect between an AI that can think and one that can actually act.Join Anil Joglekar to explore the next frontier: Agentic AI. Discover how “Autonomous Sous-Chefs” are moving beyond simple chatbots to proactively orchestrate workflows, bridge enterprise silos, and deliver measurable ROI through a proven 90-day roadmap for speed, scale, and agility.
Hall Name – Salon Pompadour
Anil Joglekar, Managing Director, CS Infocomm
Speakers

Anil Joglekar
Managing Director, CS Infocomm
05:40 PM – 06:15 PM
The future of CX is not about AI replacing humans, but about designing intelligent collaboration between human empathy, judgment, and trust with AI-driven speed, automation, and orchestration. This session explores how enterprises can combine Voice AI, CCaaS, and Intelligent Orchestration to redesign agent roles, deliver experience-led outcomes, and build the next generation of enterprise contact centres.
Hall Name – Salon La Vallière Dubarry
Siddhesh Shinde, CX Sales Specialist, Tata Communications Limited
Mohammed Shariq Khan, Customer Experience Platform Specialist, Tata Communications Limited
Speakers

Siddhesh Shinde
CX Sales Specialist, Tata Communications Limited

Mohammed Shariq Khan
Customer Experience Platform Specialist, Tata Communications Limited
05:40 PM – 06:15 PM
Discover how Genesys enabled HSBC’s CX Transformation, with AI-powered experience orchestration delivering end-to-end visibility, improved operational efficiency, and a projected $60M in value. Learn how your organisation can benefit from Genesys’ proven advisory-led approach, designed to maximise business outcomes, solution adoption, and value realisation, amplifying the impact of CX across your business.
Hall Name – Grand Ball Room
Vishal Marwaha, Service Engagement Director, Genesys
Naveen Kandasami, Service Engagement Director, Genesys
Speakers

Vishal Marwaha
Service Engagement Director, Genesys

Naveen Kandasami
Service Engagement Director, Genesys
05:40 PM – 06:15 PM
With 95% of GenAI projects stalled in the POC phase, enterprises are facing a massive Execution Gap – the disconnect between an AI that can think and one that can actually act.Join Anil Joglekar to explore the next frontier: Agentic AI. Discover how “Autonomous Sous-Chefs” are moving beyond simple chatbots to proactively orchestrate workflows, bridge enterprise silos, and deliver measurable ROI through a proven 90-day roadmap for speed, scale, and agility.
Hall Name – Salon Pompadour
Anil Joglekar, Managing Director, CS Infocomm
Speakers

Anil Joglekar
Managing Director, CS Infocomm
Please contact us and a member of the Genesys events team will respond.