Thank you for registering!
Your participation for the Genesys Executive Leadership Forum in Udaipur is confirmed. We look forward to welcoming you to this exclusive gathering of senior leaders.
Meanwhile if you have any questions please reach out to aastha.gupta@genesys.com
You are invited to an exclusive leadership gathering
The Genesys Executive Leadership Forum is an exclusive, invitation-only gathering of senior thought leaders focused on translating AI ambition into real business impact. Hosted in the timeless setting of City of Lakes – Udaipur, the forum is designed as a private, closed-door experience that brings together a highly curated group of executives for candid, peer-led conversations. We are also delighted to extend the experience to accompanying spouses, with a thoughtfully curated set of activities, along with the opportunity to for select networking dinners.
As organisations move from AI ambition to real-world execution, the conversations here are focused on what truly matters — turning strategy into measurable business impact.
Leaders will engage in focused discussions on shared priorities — from AI use case prioritisation to advancing orchestration maturity — while gaining direct perspective on Genesys strategy and roadmap, and how these translate into tangible outcomes across customer experience and business performance.
Why attend?
Connect with Genesys leadership
Get direct access to Genesys strategy, roadmap, and product direction
Expert perspectives on emerging industry trends
A new lens on the latest industry trends, grounded in independent insights.
Roundtables discussion on what matters most
Focused conversations on orchestration maturity, AI and business impact.
Candid peer-to-peer engagement
Gain perspective from peers who have recently transformed their CX orchestration.
Curated executive experience
From exclusive dinners to thoughtful gifting, every detail is designed to make this experience exceptional with you and your spouse.
We look forward to hosting you for an experience designed to inspire and connect
Agenda
Wednesday, 24 June 2026
12:00 PM – 06:00 PM
Guest Arrival
01:00 PM – 03:00 PM
Lunch and Networking
03:00 PM – 04:00 PM
Leisure Time
04:00 PM – 06:30 PM
Leadership Masterclass and Hi-Tea
06:30 PM – 07:30 PM
Leisure Time
07:30 PM – 10:30 PM
Welcome Reception
An evening thoughtfully curated to reflect the spirit of Udaipur. Enjoy a specially curated dining experience complemented by authentic Rajasthani performances, bringing the richness of local heritage to life.
To fully embrace the setting, we recommend Indian attire, adding to the elegance and authenticity of the evening.
Agenda
Thursday, 25 June 2026
06:30 AM – 07:30 AM
Guided Yoga Session
07:30 AM – 09:00 AM
Morning Networking Breakfast
09:00 AM – 09:30 AM
Boat Ride to Meeting Venue
09:30 AM – 10:00 AM
Welcome: Global CX Insights & Experience Orchestration Vision
Albert Nel, Senior Vice President, APAC, Genesys
10:00 AM – 10:45 AM
Analyst Perspective: What’s Shaping the Future of AI & CX
10:45 AM – 11:25 AM
The Future of Genesys AI: Roadmap and Strategic Differentiators
11:25 AM – 11:40 AM
Networking Break - Connect and Refresh
11:40 AM – 12:10 PM
Genesys Cloud: Security, Privacy & Compliance
12:10 PM – 12:30 PM
Genesys Product Engineering Strategy & Vision
12:30 PM – 01:30 PM
Lunch Break
01:30 PM – 01:50 PM
Understanding AWS: The Platform Behind Genesys Cloud
01:50 PM – 02:20 PM
Demo: Putting Orchestration Vision into Live Action
Aditya Garg, Head of Solutions Consulting, India, Genesys
02:20 PM – 03:20 PM
Executive Think Tank: Shaping What’s Next
03:20 PM – 03:50 PM
Executive Leadership Unfiltered: Ask Genesys Anything
Albert Nel, Senior Vice President, APAC, Genesys
Raja Lakshmipathy, Vice President and Managing Director, India, Genesys
03:50 PM – 04:00 PM
Closing Remarks
Raja Lakshmipathy, Vice President and Managing Director, India, Genesys
04:00 PM – 06:00 PM
An Engaging, Activity-led Experience
06:00 PM – 07:00 PM
Leisure Time
07:00 PM – 07:30 PM
Travel to Dinner Venue
07:30 PM – 10:00 PM
Networking Dinner
An evening by the lake, where conversation flows as effortlessly as the setting. This curated dinner experience brings together fine cuisine, a stunning waterfront backdrop, and unforgettable evening in Udaipur.
Agenda
Friday, 26 June 2026
07:30 AM – 10:00 AM
Breakfast
08:00 AM – 02:00 PM
Departure
Speakers
Albert Nel
Senior Vice President, APAC, Genesys
Raja Lakshmipathy
Vice President and Managing Director, India, Genesys
Aditya Garg
Head of Solutions Consulting, India, Genesys
Questions?
Please contact us and a member of the Genesys events team will respond.