January 20, 2026 5:30 pm

Genesys CX Insights Dinner

Bangkok, Thailand

An exclusive evening of thought leadership, networking and customer appreciation

Join us on January 20 for an exclusive customer appreciation dinner in Bangkok where we will share the latest findings from the 2025 CX Survey and explore what they mean for customer experience leaders across Thailand.

This invite only event brings together executives from a variety of sectors for meaningful conversations and practical insights that can shape the next chapter of CX innovation.

The House on Sathorn

North Sathon Road, Si Lom, Bang Rak, Bangkok, Thailand

Get directions

Registration for the Genesys CX Insights Dinner – Thailand 2026 has been closed. Please send contact your assigned Account Manager for any questions.

Thank you!

The house sathorn

Discover what’s ahead for Customer Experience at the Genesys CX Insights Dinner

Join us for an exclusive evening of thought leadership, networking and customer appreciation. Learn how evolving customer expectations and regional trends are shaping the future of CX, and gain insights that will help you elevate experiences across every stage of the journey.

  • Explore key findings from a new Customer Experience report reflecting input from consumers and CX leaders across the region.
  • Hear Genesys perspectives on how organizations in Thailand can optimize digital engagement, apply AI responsibly and drive meaningful outcomes in 2026.
  • Connect with CX leaders in a relaxed setting ideal for sharing experiences, challenges and new ideas.

Join us for an evening of valuable insights, high impact conversations and meaningful engagement with peers, industry experts and the Genesys team.

Speakers

Manoj Menon

Manoj Menon

Managing Director & Founder, Twimbit

Albert Tay

Albert Tay

Senior Industry Executive, APAC Banking, Genesys

Kulachart Ngernpermpoon

Kulachart Ngernpermpoon

Country Director, Genesys