Discover what’s ahead for Customer Experience at the Genesys CX Insights Dinner
Join us for an exclusive evening of thought leadership, networking and customer appreciation. Learn how evolving customer expectations and regional trends are shaping the future of CX, and gain insights that will help you elevate experiences across every stage of the journey.
- Explore key findings from a new Customer Experience report reflecting input from consumers and CX leaders across the region.
- Hear Genesys perspectives on how organizations in Thailand can optimize digital engagement, apply AI responsibly and drive meaningful outcomes in 2026.
- Connect with CX leaders in a relaxed setting ideal for sharing experiences, challenges and new ideas.
Join us for an evening of valuable insights, high impact conversations and meaningful engagement with peers, industry experts and the Genesys team.



