Larry Shurtz

Chief Sales Officer

“We’re leveraging the power of AI to deliver unparalleled value to our customers, empowering them to create unique experiences for their customers and employees.”

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Larry Shurtz is the Chief Sales Officer at Genesys where he oversees the company’s global go-to- market strategies, including commercial activities, field sales and partner ecosystem operations.

Larry has nearly three decades of experience in the software industry, most recently as Chief Revenue Officer at Confluent, where he led the company to deliver more than 60% revenue growth, doubled customer count and beat all street-guided metrics for seven publicly reported quarters. Prior to that, Shurtz spent a decade with Salesforce leading a 1,300-person team to $ 2.1B in revenue.

Previously, he led the Salesforce Financial Services and Healthcare and Life Sciences organizations, where his team launched the first purpose-built vertical solution, Financial Services Cloud.

Prior to Salesforce, Larry was an area vice president at Oracle, where he led national teams in both the Consumer Packaged Goods and Aerospace industries.

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Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.