Guillaume Lardeux
Head of Transformation & Office of the CEO
Guillaume Lardeux is the Head of Transformation and Office of the CEO at Genesys. He is responsible for leading business transformation, IT strategy and the modernization of end-to-end processes and systems. He also oversees the operationalization of company strategy and M&A integrations.
Since joining Genesys, Guillaume has held multiple senior leadership roles, including Senior Vice President and General Manager of Genesys Engage™ and CX Evolution, and Chief Operating Officer of the Digital and AI business unit. Prior to Genesys, he held various leadership positions in operations, engineering, and M&A integration at Alcatel-Lucent (now Nokia).
Guillaume holds an MBA from the UC Berkeley-Haas School of Business and a master’s degree in computer science from Ecole Superieure d’Electronique de l‘Ouest, France.