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Senior Product Manager for Genesys Predictive Engagement. Based in Ireland Aoife worked in digital marketing agencies across a range of verticals in B2C, B2B, G2C and G2B channels for 7 years and held a Digital Channel Manager position for one of Ireland’s largest insurance companies for 3 years. She also utilises her professional experience as a part time digital marketing lecturer and industry advisor for the past 8 years in Irish university NUI Galway.
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
