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They say a picture is worth a thousand words, but an experience lasts a lifetime. It just so happens that with nearly three decades of business under our belts, we know a thing or two about delivering memorable experiences. The kind of experiences that connect brands and customers for the long haul. The kind that rewrites the script on an annual users’ conference.
That’s what we’re delivering this year at Xperience19. The all-new Genesys users’ conference promises to deliver a completely immersive experience that will inspire leaders like you to transform the way you care for your customers, and that focus is reflected in our new event name. We’re incredibly excited to invite you to join us June 10–13, 2019, at the beautiful Gaylord Rockies Resort and Convention Center in Aurora, Colorado.
At Xperience19, we’ll deliver three days of energizing, informative content from global thought leaders, market changers and trendsetters. You will have countless opportunities to:
Create a better customer experience
When we considered how to redesign our conference, we took into account learnings from our 20 years of producing events and, importantly, delegate feedback. We listened when our customers and partners told us they want an event they can fully immerse themselves in rather than merely observing from the back row. Xperience19 checks that box – and more.
Joining us in Colorado gives you a front-row seat to the things that matter: emerging technology, new strategies for deploying artificial intelligence, real-life discussions with customer experience leaders, innovations in omnichannel support, and Genesys platform enhancements.
80+ educational tracks let you customize your journey
You’ll be able to create your own customer experience curriculum by choosing from more than 80 educational tracks. You can fill your schedule with the sessions that will help you achieve your 2019 goals or those that help you plot your longer-term customer experience transformation course. Whether your focus is learning how similarly situated businesses have moved to the cloud; discussing why 2019 is the right time to migrate away from an aging, outdated legacy system; gathering insight into how your company can sell more throughout your customers’ journeys; or determining where to start if you need to spin up a contact center from scratch – we’ve got you covered.
No matter what challenges you’re facing or goals you’ve set to achieve, you’ll have an all-access pass to the very best our industry has to offer. And, each of us will be ready and waiting to answer your questions so you can make 2019 the year of customer experience success for your organization.
In addition to delivering an outstanding experience for our customers, partners, and employees, our goal for Xperience19 is to inspire you to take your customer experience strategy to the next level.
If you have any questions, please feel free to connect with us GenesysEventsXperience@genesys.com and on behalf of the whole Genesys team, we look forward to seeing you in Colorado.
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