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Eva Majercsik is Chief People Officer at Genesys. She leads all global programs designed to support and enhance the people experience at Genesys. In her role, Eva oversees organizational and leadership initiatives, culture and engagement, total rewards and talent acquisition, retention and development. Eva brings more than 25 years of professional experience in human resources, services and sales, and is a firm believer that diverse and inclusive teams are fundamental drivers of innovation. She is passionate about providing strategic and organizational direction to allow employees to flourish and is known for balancing vision with operational excellence. Prior to joining Genesys, Eva was global head of HR, 3D Printing and Digital Manufacturing, at HP Inc., after serving as the company’s regional head of HR for the Americas Region. Previously, she was the Global Director of HR, Cloud and Enterprise, at Microsoft. Earlier in her career, Eva worked more than 20 years at IBM, where she held several roles in the Global Services organization before joining the HR function. Eva serves on the board of the Society of Hispanic Professional Engineers, the nation’s largest organization dedicated to fostering Hispanic leadership in STEM. She holds a Bachelor’s degree in Industrial Engineering from Universidad de Lima and is fluent in English, Spanish, French and Hungarian.