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Kate is the Manager of Marketing and External Relations for Crisis Services Canada. She also has five years’ experience as a volunteer responder on a Toronto-based distress helpline, and advocates for providing hope to individuals in crisis through sharing her own story of recovery. Kate was a recipient of the 2019 Genesys CX Heroes Award.
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service℠so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility.
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