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Kate is the Manager of Marketing and External Relations for Crisis Services Canada. She also has five years’ experience as a volunteer responder on a Toronto-based distress helpline, and advocates for providing hope to individuals in crisis through sharing her own story of recovery. Kate was a recipient of the 2019 Genesys CX Heroes Award.
Every year, Genesys® orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service®, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.
