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Chrissy is the senior director of the Genesys Cloud Customer Care team and is focused on transforming the Customer Care experience. Chrissy brings more than two decades of contact center experience from a variety of industries, including technology, health care, and banking, and is committed to customer advocacy.
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service℠so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility.
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