Chrissy Linzy

Chrissy is the director of the PureCloud Service Experience, working with both Genesys teams and customers to make the PureCloud experience incredible. Chrissy brings two decades of contact center experience from a variety of industries, including technology, health care, and banking, and is committed to customer advocacy.

Posts By Chrissy Linzy

4 Ways to Avoid a Contact Center Migration Disaster

Chrissy Linzy

April 8, 2019

My favorite memory from years of upgrades, patches, hot cuts, office moves and installations was the final migration to a new...

3 Tips That IT Pros Use to Build Relationships with Business Partners

Chrissy Linzy

January 29, 2019

One of the best parts about working in IT is understanding many parts of the business that you support. Building relationships...

Artificial Intelligence Uses in Your Industry

Chrissy Linzy

October 31, 2018

Everywhere you turn, people are talking about artificial intelligence (AI). Television commercials are filled with talking...

Build Your Contact Center Transformation Dream Team

Chrissy Linzy

October 15, 2018

Technology is changing. Your competitors are changing. The market is changing. And your budget is changing. This means your...

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