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Jodi Thompson is a member of the Genesys North America Strategic Business Consulting organization. Her focus is in the government/public sector and the next-generation solutions from a business perspective. Jodi provides consultative sales support for strategic accounts in the United States, Canada, Ireland and the United Kingdom. She is GCEM Global CX Management Certified and Prosci Change Practitioner Certified. She is also a member of CXPA.
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
