Your Genesys Blog Subscription has been confirmed!
Please add genesys@email.genesys.com to your safe sender list to ensure you receive the weekly blog notifications.
Subscribe to our free newsletter and get blog updates in your inbox
Don't Show This Again.
Nupur Maini is the Senior Product Owner for Analytics and Reporting for PureConnect at Genesys. Prior to joining Genesys, Nupur had ten years of experience in managing CRM products and has worked with several Global Fortune 500 customers in a variety of roles in delivering, analyzing, product managing, and bringing innovative solutions to market in the CRM domain. When Nupur is not improving the customer experience she enjoys traveling and spending time with her family.
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
