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Jurgen De Becker is the Global VP l Solutions Consulting and joined Genesys in 2003. Very passionate about customer experience and innovation, Jurgen take care of the presales teams and strategic initiatives, such as Genesys use cases and smart selling. Jurgen lives in Belgium with his wife and his three young kids. He loves playing tennis, mountain biking and enjoys of course all good Belgian things – particularly beer and chocolates.
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
