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Geoff Calhoun, Director of Product Management or PureConnect, has more than 20 years of experience in IT and software development. His career has included Network Administrator, Programmer Analyst, Database Developer, Director of IT and many roles in product management. He attributes his success to hard work, a fanatical desire for process improvement, and a natural gift for troubleshooting and design. More recently he has focused on building world-class products. He enjoys staying ahead of developments in technology and sharing his knowledge with colleagues and customers.
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
