Dan Rood

Dan Rood is vice president of product marketing at Genesys. He is passionate about creating memorable user experiences, resulting in tools that are valuable to businesses globally.

Posts By Dan Rood

October 30, 2019

The Not-So-Scary Way to Level Up Your Contact Center

Identifying the need to upgrade your contact center is the easy part. Researching and selecting the best provider for your...

August 10, 2017

New Disruptor-in-Residence: Olivier Jouve on the Future of Cloud Customer Experience

We recently chatted with Olivier Jouve, the newly appointed executive vice president at Genesys, to get his thoughts on the...