Xperience Career Growth: How to Convince Your Boss

You’re convinced that Xperience19 is a must-attend event, and we really want you to  be there. Now, it’s time to convince your boss.

Your boss likely wants to see the ROI before giving you the green light. You’ve come to the right place. The time and money spent to attend Xperience19 will more than pay off when you consider that you’ll learn about the latest product enhancements and innovations while gaining valuable takeaways from specific breakout sessions. And, you’ll be one of over 2,000 customer experience and IT professionals there.

Here are just a few benefits you’ll gain and what you’ll bring back from the event. Feel free to share them with your boss. 

Advantages to Your Company
First and foremost, you’ll learn lots of cool things about what’s happening in the realm of customer experience and contact center technology — and how these technologies can increase your company’s success.

  • Artificial intelligence (AI) and cloud – Find out how AI is reinventing customer experience and driving greater efficiency. Learn how Genesys Cloud CX, built on a common microservices architecture, can speed your innovation to meet rapidly evolving customer expectations and business demands.
  • Process improvements – See the latest in business automation capabilities that can simplify your processes, improve customer interactions and drive better results.
  • Net Promoter Score and customer service – Discover new ways to improve your customer and employee experiences.
  • Actionable solutions – Bring your data and create actionable plans to take your long-term customer experience planning to new heights.

Personal Development
Xperience19 will also help you with your career success.

  • More than 80 breakout sessions – Check out the agenda and show your boss the sessions you’d like to attend.
  • Networking with peers – Make connections with other customer experience professionals from around the world.
  • Mainstage presentations – Hear from analysts, industry players and Genesys execs on today’s hottest topics, including digital transformation, cloud customer experiences, journey management, hyper-personalization, predictive analytics, and virtual reality.
  • Real-life examples and practical techniques – Gain insights and ideas to inspire your next steps in your customer experience transformation.  

Education and Certification
Take advantage of discounted certification pricing and Education Day to go deeper into Genesys technologies and specific customer experience topics. And, check out the Partner Pavilion, where you can see demos of the latest applications from Genesys partners.

Don’t miss your chance to attend Xperience19 on June 10-13 in Denver, Colorado. Share this information with your boss and get registered today.

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