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As Engagement Director on the Genesys Marketing team, Julieta is passionate about customer experience transformation and has spent the last 16 years working closely with cloud and on-premises customers to capture their experiences and bringing their stories to life. She has had the honor of meeting a wide variety of executives from whom she learned how technology has enabled innovation and growth at their companies. Julieta has led different advocacy programs with customer at the center.
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
