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Nathalie Thompson is a Product Marketing Manager at Genesys. Her experience spans across industries, from politics to consumer goods, and various roles, such as brand building, sales effectiveness and channel management. She has a passion for combining business strategy and consumer insights to create innovate business and marketing programs focused on a winning formula for both the customer and business.
Every year, Genesys® orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.
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