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Angelo is Director of Product Management at Genesys, leading product efforts that enable businesses to engage their customers with delightful and personalized experiences. He has 15 years of experience at Genesys, as a subject matter expert across Services, Sales and Solution Architecture. Over the past several years, Angelo has been driving innovation at the epicenter of artificial intelligence, digital and cloud, and he has filed various technology patents. Angelo enjoys exploring the Alps and the Mediterranean Sea with his family, and is an avid consumer of human content in the form of books, articles, music and TV series.
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
