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Terra Peterson is the CXC and Customer Hospitality Specialist, North America, at Genesys. She was born and raised in Stinson Beach, a small town that’s nestled on the coast north of San Francisco. She currently lives in San Francisco with her wife and two spoiled dogs. Outside of work, she enjoys running, gardening, being outside, and spending time with family and close friends.
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
