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Aaron Chaskelis, Sr. Director-PureCloud Product Management at Genesys, has 25 years of experience in customer care and contact center technology. He is experienced in all aspects of customer care from product management / software engineering to service delivery. Aaron has worked with Fortune 100 clients in large scale, global, complex multi-vendor contact center transformations.
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
