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Aaron Chaskelis, Sr. Director-PureCloud Product Management at Genesys, has 25 years of experience in customer care and contact center technology. He is experienced in all aspects of customer care from product management / software engineering to service delivery. Aaron has worked with Fortune 100 clients in large scale, global, complex multi-vendor contact center transformations.
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service℠so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility.
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