Michele Fisher

Michele is the director of the workforce planning products and has been a product manager at Genesys for over 12 years. She lives in the San Francisco Bay Area and enjoys cooking and kayaking in her spare time.

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Posts By Michele Fisher

Genesys Cloud Accelerates WEM Innovation for PureConnect Customers

Michele Fisher
August 15, 2019

If you were at Xperience19 in Denver, you felt the excitement around Genesys Cloud, our platform for rapid, shared...

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Building Socially Responsible Products for All Customers

Michele Fisher
October 25, 2018

More businesses and government agencies rely on technology to ensure social responsible products and services that are accessible...

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It’s Time for Your Workforce to Go Mobile

Michele Fisher
November 3, 2017

No matter where you look, people are glued to their mobile devices. Whether they’re checking email, communicating with...

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4 Tips to Boost Your Contact Center’s Employee Engagement

Michele Fisher
April 11, 2017

There is a big shift of focus in the contact center to enhance employee engagement, which, in turn, drives enhanced customer...

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