Michele Fisher

Michele is a product line manager for Genesys Workforce Optimization for both cloud and premise and has worked at Genesys for nearly 10 years. Michele lives in the San Francisco Bay Area and enjoys cooking and kayaking in her spare time.

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Posts By Michele Fisher

Building Socially Responsible Products for All Customers

Michele Fisher
October 25, 2018

More businesses and government agencies rely on technology to ensure social responsible products and services that are accessible...

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It’s Time for Your Workforce to Go Mobile

Michele Fisher
November 3, 2017

No matter where you look, people are glued to their mobile devices. Whether they’re checking email, communicating with...

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4 Tips to Boost Your Contact Center’s Employee Engagement

Michele Fisher
April 11, 2017

There is a big shift of focus in the contact center to enhance employee engagement, which, in turn, drives enhanced customer...

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