Nick Cerise

Senior Vice President, Chief Marketing Officer

Nick Cerise is the Chief Marketing Officer at TTEC, a Genesys partner. TTEC delivers leading CX technology and operational CX orchestration at scale through its proprietary cloud-based CXaaS (Customer Experience as a Service) platform. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step along the customer journey.

Posts By Nick Cerise

April 13, 2021

TTEC: 5 Ways to Navigate the Complexity of Digital Transformation

The contact center is much more than a place to answer calls. Traditional call centers are evolving into customer experience hubs...