Xperience: Highlights from CX+AI Event of 2026
Highlights from CX+AI Event of 2026
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Brian Spencer

Senior Director, Product Management

Brian Spencer is the Senior Director of Product Management at Genesys.

Posts By Brian Spencer

Do’s and Don’ts of a Cloud Contact Center Migration

October 21, 2025

Do’s and Don’ts of a Cloud Contact Center Migration

Artificial intelligence (AI) is transforming how businesses operate and serve their customers in the experience economy. For...