Xperience: Highlights from CX+AI Event of 2026
Highlights from CX+AI Event of 2026
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Chad Hansen

Senior Product Manage

Chad Hansen is the Senior Product Manager, Messaging and Apps at Genesys. Prior to Genesys, Chad held positions at SAS and Fidelity Investments.

Posts By Chad Hansen

Why Your Web Experience Might Be Failing — And What To Do About It

June 3, 2025

Why Your Web Experience Might Be Failing — And What To Do About It

Today’s customers expect more than just access — they expect continuity, speed and effortless support. But too often,...