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Jody Nabuurs

Senior Product Manager of Digital Channels

Jody Nabuurs is the Senior Product Manager of Digital Channels at Genesys. She has been with Genesys for nine years.

Posts By Jody Nabuurs

Extend Customer Service Email Support with Email Parking

November 22, 2024

Extend Customer Service Email Support with Email Parking

In the customer experience (CX) space, email often isn’t a “one-and-done” experience. It’s rare for an interaction to be...