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Leor Grebler

Principal Product Manager

Leor Grebler is a Principal Product Manager and has looked after Voice Transcription and AI features at Genesys. Prior to Genesys, he founded a start up that pioneered voice in consumer hardware. He has a keen interest in technology, AI and its impact on humanity.

Posts By Leor Grebler

Conversational Intelligence and the Next-Gen Contact Center

October 2, 2024

Conversational Intelligence and the Next-Gen Contact Center

For the past decade, conversational intelligence (CI) has transformed the contact center from an opaque river of interactions to...