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Michelle Boisvert is the Senior Editor for Brand Marketing at Genesys. Since joining, she has worked across the company to shape content for our customers and prospects. Prior to joining Genesys, Michelle was a Executive Editor at TechTarget, where she oversaw editorial content on topics including cloud computing, DevOps, data center technologies and virtualization. Outside of work, Michelle is an endurance athlete who lives in Portland, OR, with her 12-year old greyhound Edmond.