Think global, act local
Engage your customers with proactive chatbots in their language
Supporting a global customer base can be a challenge, as customers are less likely to buy from a company that does not support them in their native language. Genesys DX enables both bots and agents to engage proactively across languages, boosting brand loyalty and allowing for more cost-effective support.
- AI-powered chatbots are ready for global conversations.
- Proactive experiences powered by natural language understanding that understands context and personalizes the engagement.
- Invest in a solution that allows you to scale across languages.