Sales engagement platform

Visibility into real-time customer journeys increases sales

Increase conversions and drive more sales through your website by leveraging the power of artificial intelligence (AI) and machine learning, using real-time insights and proactively engaging prospects at the right moment through the best channel — chat, content offers, email, mobile and more.

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Drive more sales through your website by leveraging real-time engagement and automation.

Time kills all deals

The faster your team can connect with leads, the more deals you’ll close without increasing your cost.  Companies that automate lead management see a 10% or greater increase in revenue and reach customers in real time — 24/7.

Serve your customers better with quality insights

Turn opportunities into wins

Improve your digital sales by using AI to:

  • Engage prospects in real time on their preferred channel, resulting in a 10x improvement in contact-to-lead qualification
  • Shape the journey for a 400% lead-to-customer conversion improvement
  • Personalise and automate next-best actions, offers and agents for a 10% revenue gain
  • Better integrate the tech stack to simplify the lives of sales reps

Level-up your AI game. Find out how in 7-10 minutes.

Quick reads: sales innovation

Stay on top of sales best practices and innovation with Genesys blogs. AI-driven sales engagement is evolving how we communicate with customers. Genesys provides a wealth of knowledge to benefit from this in the regular sales blogs.

Read the sales blogs

Automated tools for lead distribution

Stop wasting leads

Building on the power of AI and machine learning, Prospect Conversion and Customer Acquisition Centre, smarter and automated sales engagement technology solutions from Genesys, humanise the digital experience for your customers. These solutions deliver real-time engagement, active journey shaping and predictive personalisation.

Learn more about Genesys Prospect Conversion and Genesys Customer Acquisition Centre.