It's your data, use it as you please
Data is vital, but messy data is a problem. Each time you add a new tool or system to meet business needs, your data multiplies. While these systems are necessary to solve your needs, they also introduce complexity.
Every system tracks and measures in its own way. This often leads to a “system of record” problem where data doesn’t agree across tools. Bridge the gaps with flexible tools that improve business decisions both inside and outside your call centre platform.
Unify data from outside sources with the data in your call centre system. Organise data with custom dashboards and reports. And get data back out when it’s needed to with no-strings exporting.