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Camille Popplewell, Global Retail Managing Director for Genesys, brings a transformational perspective to her role by creating customer experiences that tap into emotive connections. Prior to joining Genesys, Camille led the Retail and Consumer Packaged Goods industry team for Microsoft, which won the top sub-team award in 2019. In that role she executed digital transformation strategies for vertical solutions, including P&G and Kroger – a segment with more than 60 leading companies. Camille started her career as a marketing consultant before diving into tech sales at IBM, Adobe, Oracle and Microsoft.