CX Cloud from Genesys and Salesforce
Unify CCaaS, WEM, and CRM like never before
Delight your customers, inspire your team, offer personalization on every channel,
anywhere, anytime. Find the solution that fits your organization.
AI engages customers at the right time and with the right resource and action.
Arm your agents with the tools and skills to amaze your customers.
Discover lasting ROI from your contact center in months, not years.
Both Scuderia Ferrari and Genesys share the excitement of seeing around corners and using data and technology. Much like how an F1 race team uses real-time data for its drivers and pit crew, the Genesys Cloud™ platform provides the right data, AI and predictive capabilities to empower organizations to drive personalized customer experiences at scale.
Big, small, simple or complex – ﬁnd your next contact center with Genesys.