Honoring excellence in customer and employee experience
For 19 years, the Genesys Customer Innovation Awards has celebrated organizations that dare to reimagine what’s possible. These uncompromising industry pioneers have transformed customer experience (CX) and employee experience (EX) through unrivaled innovation.
This prestigious honor is reserved for the best of the best. If you’ve leveraged next-generation solutions to exceed expectations and dramatically improve CX and EX, this is your moment.
We’ll name eight winners across five categories highlighting impressive transformation, excellence, innovation and impact. The awards are open to forward-thinking Genesys customers of all sizes and markets. Winners will enjoy a trip to Xperience 2024, industry-wide recognition and the opportunity to have their success stories amplified to new heights.
This is your chance to showcase how you’ve shaped the future of CX and EX — and made the extraordinary achievable. Don’t miss this exclusive opportunity to have your CX and EX leadership recognized on a global stage. Seize the spotlight and inspire others to redefine what’s possible. To demonstrate the impact you’ve made, make sure to provide compelling success metrics and testimonials.
We’ll begin accepting nominations on January 8, 2024. Stay tuned for more details.