Join senior executives focused on delivering better customer outcomes while improving how the business operates, enabled by AI-Powered Experience Orchestration.
Encore, Las Vegas, Nevada
Sep 1 – 3, 2026
Join your executive peers in this invitation-only program that brings together senior leaders focused on a shared priority: improving performance while strengthening customer relationships.
Drive efficiency and
productivity
Simplify operations and decision-making by reducing friction and enabling teams to focus on higher-value work.
Strengthen relationships and drive loyalty growth
Deliver more relevant, timely and connected interactions that strengthen relationships, increase loyalty and unlock new opportunities for growth.
Elevate brand and experience leadership
Create consistency across channels and moments that matter to build trust, strengthen brand perception and improve how customers experience your business.
Foster secure, scalable innovation
Adopt AI with the governance, visibility and control required to scale confidently across the enterprise.
See real examples of how decisions, workflows and customer interactions come together in real time.
Peer conversations grounded in measurable improvements in performance, retention and productivity
Moving beyond isolated initiatives to embed intelligence into day-to-day operations
Clear perspectives on how engagement influences growth, resilience and long-term performance
Check out our answers to frequently asked questions here to help prepare for the event. If you have any additional questions, feel free to contact us at ExecutivePerspectives@genesys.com.
There is no cost to participate in Executive Perspectives. Your participation in Executive Perspectives also includes a complimentary pass to the greater Xperience event.
Genesys Xperience is an annual, multi-day event where industry leaders, technology enthusiasts and professionals come together to explore the latest in customer experience innovation, AI and cloud solutions. It features keynote speakers, breakout sessions, workshops and networking opportunities with experts and thought leaders in the field. Xperience will be taking place at Wynn Las Vegas.
Executive Perspectives is an exclusive, invitation-only program within Xperience. Executive Perspectives will be the sole programming taking place at Encore, adjacent to Wynn Las Vegas. There, you will receive exclusive access to a club-level executive lounge for private meetings, as well as meal services throughout the day.
Executive Perspectives attendees are encouraged and welcome to attend Xperience on September 1 and 3, 2026.
While Executive Perspectives is strictly an invitation-only program, your colleagues should definitely join Xperience and can find registration information here.
Once you register, you’ll receive information on how to book at the Encore at the event rate.
