Executive perspectives logo

Where CX leaders discover AI for the future

Join senior executives focused on delivering better customer outcomes while improving how the business operates, enabled by AI-Powered Experience Orchestration.

Encore, Las Vegas, Nevada

Sep 1 – 3, 2026

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Engage in the next level of leadership

Join your executive peers in this invitation-only program that brings together senior leaders focused on a shared priority: improving performance while strengthening customer relationships.

Drive efficiency and productivity

Simplify operations and decision-making by reducing friction and enabling teams to focus on higher-value work.

Strengthen relationships and drive loyalty growth

Deliver more relevant, timely and connected interactions that strengthen relationships, increase loyalty and unlock new opportunities for growth.

Elevate brand and experience leadership

Create consistency across channels and moments that matter to build trust, strengthen brand perception and improve how customers experience your business.

Foster secure, scalable innovation

Adopt AI with the governance, visibility and control required to scale confidently across the enterprise.

How leading organizations are putting CX into action

See real examples of how decisions, workflows and customer interactions come together in real time.

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Efficiency and loyalty reinforce each other

Peer conversations grounded in measurable improvements in performance, retention and productivity

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AI becomes part of how the business runs

Moving beyond isolated initiatives to embed intelligence into day-to-day operations

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Customer engagement connects to business outcomes

Clear perspectives on how engagement influences growth, resilience and long-term performance

Frequently asked questions

Who can I contact with questions?

Check out our answers to frequently asked questions here to help prepare for the event. If you have any additional questions, feel free to contact us at ExecutivePerspectives@genesys.com.

What is the cost of Executive Perspectives?

There is no cost to participate in Executive Perspectives. Your participation in Executive Perspectives also includes a complimentary pass to the greater Xperience event.

Flight and hotel costs are not included and the responsibility of the invitee. Please plan to arrive by 12:00pm PST on Tuesday, September 1 and depart anytime on Friday, September 4. Hotel booking at Encore is encouraged and available at an event rate in the registration process.

To review or update your registration or hotel booking, go here and click the “Already registered? Log in.” button. Please sign in with the email that you used to complete the registration and your confirmation number.

How is Executive Perspectives different from Xperience?

Genesys Xperience is an annual, multi-day event where industry leaders, technology enthusiasts and professionals come together to explore the latest in customer experience innovation, AI and cloud solutions. It features keynote speakers, breakout sessions, workshops and networking opportunities with experts and thought leaders in the field. Xperience will be taking place at Wynn Las Vegas.

Executive Perspectives is an exclusive, invitation-only program within Xperience. Executive Perspectives will be the sole programming taking place at Encore, adjacent to Wynn Las Vegas. There, you will receive exclusive access to a club-level executive lounge for private meetings, as well as meal services throughout the day.

Can I invite a colleague to attend Executive Perspectives?

While Executive Perspectives is strictly an invitation-only program, your colleagues should definitely join Xperience and can find registration information here.

How can I book my accommodation at the event rate?

Once you register, you’ll receive information on how to book at the Encore at the event rate.

Flight and hotel costs are not included and the responsibility of the invitee. Please plan to arrive by 12:00pm PST on Tuesday, September 1 and depart anytime on Friday, September 4. Hotel booking at Encore is encouraged and available at an event rate in the registration process.

To review or update your registration or hotel booking, go here and click the “Already registered? Log in.” button. Please sign in with the email that you used to complete the registration and your confirmation number.”