An exclusive, invitation-only event for senior executives
Nashville, TN
Sep 9, 2025
Why attend
Join your executive peers and industry leaders
This exclusive, invitation-only program at Xperience convenes senior executives for a strategic dialogue on how AI is not only transforming CX, but redefining growth, competitive advantage and operational scale.
Experience the future of CX and AI
Through visionary insights and outcome-driven frameworks, you’ll gain the foresight and strategies needed to lead in a world where AI powers every customer interaction.
Connect and collaborate with purpose
Engage in focused, executive-level discussions and peer roundtables designed to align on shared challenges, exchange strategic perspectives and build meaningful partnerships that accelerate business outcomes.
Celebrate in the heart of country music
Enjoy exclusive access to the Grand Ole Opry, complete with behind-the-scenes moments, set against the backdrop of Nashville’s iconic culture and energy.
7:30 AM – 8:30 AM
9:00 AM – 11:30 AM
12:00 PM – 01:00 PM
01:00 PM – 05:00 PM
Continue the momentum and join Xperience on Wednesday, September 10.
Check out our answers to frequently asked questions here to help prepare for the event. If you have any additional questions, feel free to contact us at GenesysXperience@genesys.com.
There is no cost to participate in Executive Perspectives. Your participation in Executive Perspectives also includes a complimentary pass to the greater Xperience event. Please take a look at the Xperience FAQ for additional details on what is and is not included.
Your organization’s competitive edge depends on the experience you create. This program connects you with peer executives, as well as the Genesys leadership team, equipping you with the insights and connections to lead with confidence, innovate with purpose and deliver real value in every interaction.
Executive Perspectives is an exclusive, invitation-only program within Xperience. Executive Perspectives attendees will attend the Xperience keynote at 9 AM on Tuesday, September 9, prior to the the private event starting. They will also be encouraged to join the rest of Xperience on Wednesday, September 10.
Yes, you will receive reserved seating for executive keynote sessions and access to a club-level executive lounge for private meetings.
Genesys Xperience is an annual event where industry leaders, technology enthusiasts and professionals come together to explore the latest in customer experience innovation, AI and cloud solutions. It features keynote speakers, breakout sessions, workshops and networking opportunities with experts and thought leaders in the field.
While Executive Perspectives is strictly an invitation-only program, your colleagues should definitely join Xperience and can find registration information here.
Once you register, you’ll receive information on how to book at the Gaylord Opryland at the event rate, as well as a list of other nearby options to choose from. The room block is first come, first served, and the daily rate is $289, plus a $28 daily resort fee, plus taxes.
