On-Demand Webinar

Straight talk on end of support

Expert advice on your contact center options

On-Demand Webinar

If the technology that powers your contact center is nearing End of Manufacturer Support (EoMS), this will likely change the way you operate.

It’s an opportunity to review your on-premises vs. cloud strategy, address security and compliance risk, and gain flexibility and resiliency to deal with unexpected business disruptions like Covid-19.

Join independent industry consultant Steve Leaden, Founder and President, Leaden Associates, Inc and Fernando Egea, Vice President, Sales Strategy at Genesys to hear straight talk on what you need to know now to:

Evaluate your options
Imagine what’s possible
Assess your current state
Define a realistic path to close the gap and achieve measurable results

I would like someone to reach out to me

Meet the Speakers

Steve Leaden
Founder and President
Leaden Associates, Inc.

Fernando Egea
Vice President, Sales Strategy
Genesys

+1.888.436.3797

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.