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REACH NEW MARKETS AND GROW YOUR BUSINESS

Partner with Genesys to solve users’ needs, enhance customer experiences and reach new audiences through our AppFoundry® Marketplace.

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Your solution. Our platform. Greater value.

As a solution provider, you have the unique ability to extend the Genesys platform so your customers can do more than ever. Joining the Genesys Partner Network lets you not only reap the benefits of greater market exposure, but also work alongside the industry’s leading tech innovators.

Unlimited global marketplace

Genesys is a global company. And that gives you global reach, too. Whether you have established relationships around the world or are looking to grow in new regions, we remove barriers so you can sell everywhere.

Growing customer base

Twenty-five percent of Genesys Cloud CX™ customers use at least one AppFoundry app in their cloud instances. The AppFoundry ecosystem is poised for tremendous growth. And several program models are available, depending on the type of solution you offer.

Premium app experience

Let Genesys simplify the go-to-market experience for you when you list in AppFoundry. We handle the lifecycle management of customers, billing, subscription services and even currency conversion. Plus, Genesys customers have the opportunity to try your app for 30 days before they buy.

Join a diverse and innovative marketplace

AppFoundry makes it easier for you to take advantage of the extended solutions you build for specific vertical and business needs. Our premium app marketplace makes it easier for the broad community of Genesys customers to find your contact center and customer experience solutions. That opens the door to new revenue streams. And because AppFoundry isn’t new, you can trust in the reliability and expertise of an established marketplace.

Explore the Genesys AppFoundry Marketplace

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Use our map tool to explore the Genesys partner ecosystem.

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Become a Genesys technology partner

By 2024, marketplaces will be a dominant channel for procuring infrastructure operations software. Be sure your technology solution is part of the growth. Partnering with Genesys means you not only increase your market share, but you also advance in an industry that’s committed to improving the customer experience. Take the first step toward becoming part of a diverse, growing network of innovative tech leaders.

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Genesys Cloud CX

Every year, Genesys® orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service^®, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

REACH NEW MARKETS AND GROW YOUR BUSINESS

Your solution. Our platform. Greater value.

Unlimited global marketplace

Growing customer base

Premium app experience

Join a diverse and innovative marketplace

Find a partner

Explore technology partner resources

Genesys Developer Center

Gartner® Magic Quadrant™ for 2022 Contact Center as a Service

2020 Genesys Winter Platform Innovations

Joining the AppFoundry Marketplace

Become a Genesys technology partner