Connect your customer journey with omnichannel retail support.
Transform banking engagement with seamless experiences across channels.
Deliver on the promise of digital government with Genesys.
Create secure, connected patient experiences at every touchpoint.
Manage complex experiences with enterprise contact center software.
Deliver big customer experiences with small business solutions.
Watch 20 videos from Virtual Xperience with tips and best practices for building trust and loyalty.
Learn how to serve customers where they are and guide them on more productive journeys.
Explore ways to engage and empower your team — because helping people is a great job.
Maximize your customer experience technology to reach your goals and delight customers.
Win and keep customers with a blended approach to sales, marketing and support.
Save the date for these upcoming Genesys events — virtual and in-person.
Gain insights from customers, employees, industry thought leaders and more.
Watch and listen your way to better customer experience and more connected moments.
Explore the features and functionality of Genesys Cloud in this self-guided tour.
Partner with Genesys to solve users’ needs, enhance customer experiences and reach new audiences through our AppFoundry® Marketplace.
As a solution provider, you have the unique ability to extend the Genesys platform so your customers can do more than ever. Joining the Genesys Partner Network lets you not only reap the benefits of greater market exposure, but also work alongside the industry’s leading tech innovators.
Genesys is a global company. And that gives you global reach, too. Whether you have established relationships around the world or are looking to grow in new regions, we remove barriers so you can sell everywhere.
Twenty-five percent of Genesys Cloud™ customers use at least one AppFoundry app in their cloud instances. The AppFoundry ecosystem is poised for tremendous growth. And several program models are available, depending on the type of solution you offer.
Let Genesys simplify the go-to-market experience for you when you list in AppFoundry. We handle the lifecycle management of customers, billing, subscription services and even currency conversion. Plus, Genesys customers have the opportunity to try your app for 30 days before they buy.
AppFoundry makes it easier for you to take advantage of the extended solutions you build for specific vertical and business needs. Our premium app marketplace makes it easier for the broad community of Genesys customers to find your contact center and customer experience solutions. That opens the door to new revenue streams. And because AppFoundry isn’t new, you can trust in the reliability and expertise of an established marketplace.
Gartner recognizes Genesys as a leader in Contact Center as a Service solutions
The latest innovations in product, strategy and vision.
Browse a broad range of customer service apps, integrations and services
By 2024, marketplaces will be a dominant channel for procuring infrastructure operations software. Be sure your technology solution is part of the growth. Partnering with Genesys means you not only increase your market share, but you also advance in an industry that’s committed to improving the customer experience.
Take the first step toward becoming part of a diverse, growing network of innovative tech leaders.
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service℠ so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility.
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