Transform banking engagement with seamless experiences across channels.
Deliver on the promise of digital government.
Create secure, connected patient experiences at every touchpoint.
Personalize the shopping experience with a connected journey.
Manage complex experiences with enterprise contact center software.
Deliver big customer experiences with small business solutions.
Drive custom experiences at scale with agile, flexible solutions.
Xperience isn't your typical user event. It's not about creating better users - it's about creating happy customers.
Learn how to serve customers where they are and guide them on more productive journeys.
Explore ways to engage and empower your team — because helping people is a great job.
Maximize your customer experience technology to reach your goals and delight customers.
Win and keep customers with a blended approach to sales, marketing and support.
Save the date for these upcoming Genesys events — virtual and in-person.
Gain insights from customers, employees, industry thought leaders and more.
Watch and listen your way to better customer experience and more connected moments.
Extend functionality without directly using an API. No programming required.
Partner with Genesys to solve users’ needs, enhance customer experiences and reach new audiences through our AppFoundry® Marketplace.
As a solution provider, you have the unique ability to extend the Genesys platform so your customers can do more than ever. Joining the Genesys Partner Network lets you not only reap the benefits of greater market exposure, but also work alongside the industry’s leading tech innovators.
Genesys is a global company. And that gives you global reach, too. Whether you have established relationships around the world or are looking to grow in new regions, we remove barriers so you can sell everywhere.
Twenty-five percent of Genesys Cloud CX™ customers use at least one AppFoundry app in their cloud instances. The AppFoundry ecosystem is poised for tremendous growth. And several program models are available, depending on the type of solution you offer.
Let Genesys simplify the go-to-market experience for you when you list in AppFoundry. We handle the lifecycle management of customers, billing, subscription services and even currency conversion. Plus, Genesys customers have the opportunity to try your app for 30 days before they buy.
AppFoundry makes it easier for you to take advantage of the extended solutions you build for specific vertical and business needs. Our premium app marketplace makes it easier for the broad community of Genesys customers to find your contact center and customer experience solutions. That opens the door to new revenue streams. And because AppFoundry isn’t new, you can trust in the reliability and expertise of an established marketplace.
Engage with the Genesys Cloud CX developer community
Gartner recognizes Genesys as a leader in Contact Center as a Service solutions
The latest innovations in product, strategy and vision.
Browse a broad range of customer service apps, integrations and services
By 2024, marketplaces will be a dominant channel for procuring infrastructure operations software. Be sure your technology solution is part of the growth. Partnering with Genesys means you not only increase your market share, but you also advance in an industry that’s committed to improving the customer experience.
Take the first step toward becoming part of a diverse, growing network of innovative tech leaders.
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.
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