Best Practices Research

Frost & Sullivan Best Practices Award

2020 North American Workforce Optimization Innovation Excellence Frost Radar Award

Frost & Sullivan awarded Genesys with the 2020 Frost Radar Best Practices Award for Innovation Excellence in Workforce Optimization.

Genesys differentiates itself as a solution vendor with a unique value proposition in a portfolio that encompasses advanced products, a commitment to innovation and a reliable ecosystem for your workforce. This is why the Genesys solution has earned the 2020 Frost Radar Best Practices Award for Innovation Excellence in Workforce Optimization.

Read the report to learn:

  • Frost & Sullivan analysts’ process for evaluating award candidates
  • Key benchmarking criteria and significance of receiving the award
  • Demonstration of excellence in growth, innovation and leadership that earned Genesys the award

Download the report

2020 na wfo innovation award frost apr2020
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