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From a growing company to an enterprise call center, we’ve got you covered with flexible pricing.

All Genesys Cloud plans include IVR minutes, data storage and API requests — with additional features and add-on capabilities. We’ll help you provide the best customer experience from day one.

Check out Genesys Cloud plan options to select which best fits your business needs

Named user

Named user

Pay for logged in user

Best for predictable agent staffing at the best available price.

By the hour pricing

By the hour pricing

Pay for time used by logged in users

Best for predictable agent staffing at the best available price.

By the hour pricing

Concurrent pricing

Pay for simultaneous users

Best for predictable agent staffing at the best available price.

The most capable software for your dollar

Deliver great customer experiences easily with the right cloud center software. From call center basics to the latest CX innovations, Genesys Cloud provides superior capabilities for superior service. See what it can do.

Live Assistance

Live Assistance