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Real customers, real results


“Genesys gives Microsoft and our partners the levers we need to optimize a global pool of agents with multiple language skills and deliver consistently great customer experiences.”

Matt Hayes
Senior Director, Contact Center Technology, Microsoft

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“What we’ve done with our contact center is transformative in the industry and we’re just scratching the surface. I expect to see continued success around business growth, stakeholder satisfaction, and efficiency and cost savings.”

Henry Svendblad
CTO, Company Nurse

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“Genesys understood our business better than anyone else, and what it would take to delight our customers. There was a personal touch that made us realize we had a true, long-term partner in Genesys.”

Ian Roberts
Operations Lead, Quicken

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