Start exploring Genesys today
Thank you for your interest
A Genesys representative will be in contact with you shortly.
Monday-Friday, 8 a.m.-6 p.m. Pacific.
US: 888-GENESYS
(436-3797)
International: +1 650 466-1100
Fax: +1 650 466-1260
1302 El Camino Real, Suite 300, Menlo Park CA, 94025
Careers
Join an inclusive team that believes in sincerity, fun and supporting each other while defining the future of customer experience.
Customer Support Portal
Submit new support tickets and track existing ones through a single, convenient site.
Genesys Knowledge Network
Use this all-in-one access point to find links to resources that improve your Genesys experience.
Thank you for requesting your demo
A Genesys representative will reach out to you shortly to get it scheduled.
A multichannel cloud contact center is a customer experience solution that integrates multiple touchpoints – including voice, text, social media and the web – making them accessible via an internet server. A multichannel cloud contact center can be accessed from virtually anywhere, eliminating the need for increased physical infrastructure while meeting the evolving demands of today’s customer communication preferences.
This approach enhances flexibility and scalability, as it eliminates the need for on-premises infrastructure and supports remote work capabilities. Advanced features include integration with CRM systems, real-time analytics and artificial intelligence for improved customer service and operational efficiency.
