Electronic Protected Health Information

Electronic Protected Health Information (ePHI) refers to Protected Health Information (PHI) that is produced, saved, sent or received electronically.

The Health Insurance Portability and Accountability Act (HIPAA) Security Rule establishes compliance guidelines for any organization or corporation (referred to as “covered entities”) that directly handles ePHI data, whether at rest or in transit.

The Security Rule mandates covered entities — including hospitals, doctor’s offices and health insurance providers — to ensure the confidentiality, integrity and availability of all ePHI they create, receive, maintain or transmit.

+1.888.436.3797

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

Electronic Protected Health Information

Keep exploring

Assurance

Trust

Professional Services