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Your experience matters

Not only is the experience you bring to Genesys important, but so is the experience you have at Genesys. What you know and how it comes to life are critical to your happiness — and our collective success.

That’s why we collaborate to achieve shared goals. We strive to raise the bar on our performance and focus on creating a positive impact on our ecosystem. We demonstrate empathy by cultivating an environment of openness, caring and belonging where we push each other to improve. And we do this all so your experiences can create better experiences for our customers and theirs.

A company with a conscience

Equal opportunity

Genesys is an equal opportunity employer who celebrates diversity, inclusion and mutual respect in our workplace. We evaluate qualified applicants without regard to race, color, religion, gender, sexual orientation, disability, veteran status and other protected characteristics.

Learn more about Diversity, Equity and Inclusion at Genesys here.

Impact together

Impact Together is our social impact program. It’s how we, as a team and as individuals, show up in our communities. We have the opportunity to set the pace as a philanthropic leader in the industry by focusing on four key pillars:

Community engagement | Crisis response | Planet | Reskilling and awareness


Every company makes an impact on the world; Genesys is committed to ensuring ours is a responsible and positive one. We’re actively building and executing sustainability processes that improve people’s lives, drive us toward being carbon-neutral and foster ethical practices.

Learn about our commitment to a sustainable future here.

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A world of opportunity, wherever you are

It’s time to be a part of something meaningful. You can play a significant role in building industry-leading customer experience technologies that are driving the success of companies worldwide. With more than 6,000 employees serving customers in over 100 countries, Genesys is a truly global company. There’s a place for you at Genesys at one of our offices or in a remote work environment.

Genesys values

An organization is only as strong as its values. At Genesys, we work together toward three common goals to deliver exceptional experiences to our customers and our employees.

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Embrace Empathy

We demonstrate empathy by cultivating an environment of openness, caring and belonging where we push each other to improve.

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Fly in formation

We collaborate to achieve shared goals by operating with agility as a cohesive team — One Genesys.

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Go Big

We strive as a team to raise the bar on our performance and focus on creating a positive impact in our ecosystem.

Employee perspectives

Our team members have a voice and Genesys gives them a platform to be heard. Whether it’s a personal passion, a point of view or who you are as an individual, your voice matters.

Eva Majercsik, Chief People Officer

“The pandemic has blurred the lines between work and personal lives, accelerating and amplifying the ‘always-on’ mentality, and stretching people to their limits. While each employee handles this experience in a unique way, responsible leaders need to take steps to ensure the mental well-being of their employees.”

Read more

Ed Crabtree, Technical Writer

“I decided, long ago, that I would not go back into the closet. I made the decision to avoid changing pronouns and talking vaguely about my spouse. I’m proud that Genesys affords me the right to live out and proud.”

Read more
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Read Janelle Dieken’s blog about International Literacy Day and how the Genesys Women in Technology inclusion group is empowering girls through education.

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“This is one of those “unicorn” companies who actually means it when they say people are their strongest asset. While expectations are high to perform, there are ongoing initiatives designed to put life-balance, professional development and collaboration in the forefront. Most tech companies say they are cool places to work, Genesys is the real deal.”

Best Company to Work For Jan 18, 2022 – Channel Marketing Manager

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The next step in your career is waiting

Whether you’re a recent grad or an experienced professional, at Genesys you’ll find an exciting work environment filled with interesting challenges, important responsibilities and intrinsic rewards. Teamwork knows no geographical boundaries at Genesys. We’re focused on what’s most essential to establish a clear path while building understanding and engagement.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

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