Your Genesys Blog Subscription has been confirmed!
Please add genesys@email.genesys.com to your safe sender list to ensure you receive the weekly blog notifications.
Subscribe to our free newsletter and get blog updates in your inbox
Don't Show This Again.
Zach Hinkle is a Genesys Solutions Product Manager in the Product Management organization in PureCloud. He is a 12-year veteran with Interactive Intelligence with roles in the Support organization, Strategic Initiatives Group, and most recently in the Solutions group for PureConnect (formerly CaaS). He came to Genesys through the ININ acquisition in December 2016.
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
