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On-Demand Webinar

The psychology of motivating contact center employees

On-Demand Webinar

There has been a lot of compelling research that explores the ties between psychology and the effects of employee recognition on business results. Now you can use technology to put that research into action for your contact center.

In this webinar, you’ll learn:

  • What the latest psychological research says about motivating your contact center employees
  • What demotivates employees more than anything else
  • How to use contact center technology to keep employees engaged and motivated through gamification and regular recognition

WATCH THE ON-DEMAND RECORDING

Meet the Speakers

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Randy Carter
Product Marketing Architect
Genesys

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Pascal Leclerc
Director, Solutions
Genesys

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Frank Pettinato
CEO
Avantive Solutions

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