Monthly Demo

See Genesys Cloud in action: Sync with customers with asynchronous web messaging

On-Demand Webinar

Users want to connect, but they also want it to be convenient. With web messaging they can start a conversation with you any time, even if an agent isn’t available. And they can pause the conversation and resume later without having to repeat themselves – because your agents will still have the conversation history.

Join our web messaging demo to see how easy it is to sync asynchronously. In 20 minutes, we’ll show you how to:

Engage users 24/7 with messaging conversations that persist
Allow users to pause and pick up the conversation later, even on another device
Deploy and customize web messaging with limited IT involvement

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Meet the Speakers

JJ Earle-Henson
Senior Strategic Sales Consultant
Genesys

Brad Forsythe
Senior Strategic Sales Consultant
Genesys

+1.888.436.3797

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.