Monthly Demo

See Genesys Cloud in action: Predictive Engagement

On-Demand Webinar

Making sure customers get to where they need to be is vital. In this live demo of the Genesys Cloud^TM platform, you’ll see how predictive engagement can influence web customers, invoke digital chat and use voice when escalations are required.

This demo also covers:

Web interactions and Genesys web widgets
Digital chatting with an option to escalate to voice, on demand
Personal script pages and more

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Meet the Speakers

Brad Forsythe
Senior Strategic Sales Consultant
Genesys

JJ Earle-Henson
Senior Strategic Sales Consultant
Genesys

+1.888.436.3797

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About Genesys

Every year, Genesys^® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service^℠ so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud^™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility.