Monthly Demo

See Genesys Cloud CX in action: Predictive Engagement

On-Demand Webinar

Making sure customers get to where they need to be is vital. In this live demo of the Genesys Cloud CX^TM platform, you’ll see how predictive engagement can influence web customers, invoke digital chat and use voice when escalations are required.

This demo also covers:

Web interactions and Genesys web widgets
Digital chatting with an option to escalate to voice, on demand
Personal script pages and more

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Meet the Speakers

Brad Forsythe
Senior Strategic Sales Consultant
Genesys

JJ Earle-Henson
Senior Strategic Sales Consultant
Genesys

+1.888.436.3797

About Genesys

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.