Monthly Demo

See Genesys Cloud in action: Predictive Engagement

On-Demand Webinar

Making sure customers get to where they need to be is vital. In this live demo of the Genesys Cloud^TM platform, you’ll see how predictive engagement can influence web customers, invoke digital chat and use voice when escalations are required.

This demo also covers:

Web interactions and Genesys web widgets
Digital chatting with an option to escalate to voice, on demand
Personal script pages and more

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Meet the Speakers

Brad Forsythe
Senior Strategic Sales Consultant
Genesys

JJ Earle-Henson
Senior Strategic Sales Consultant
Genesys