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Monthly Demo

See Genesys Cloud CX in action: Predictive Engagement

On-Demand Webinar

Making sure customers get to where they need to be is vital. In this live demo of the Genesys Cloud CXTM platform, you’ll see how predictive engagement can influence web customers, invoke digital chat and use voice when escalations are required.

This demo also covers:

  • Web interactions and Genesys web widgets
  • Digital chatting with an option to escalate to voice, on demand
  • Personal script pages and more

Meet the Speakers

Brad forsythe webinar image

Brad Forsythe
Senior Strategic Sales Consultant

Jj earle henson webinar image

JJ Earle-Henson
Senior Strategic Sales Consultant